1.1. The terms and definitions used in these regulations mean:
- Promotion - promotion "3-year warranty extension",
- The organizer - the entity listed below in point 2.1,
- A participant - a customer who participates in a promotional event and meets the conditions described in the rules,
- Product - the product covered by the "Extending the warranty up to 3 years" action mentioned in clause 4.1 of these rules,
- Premium dealers - approved sellers by the organizer Rules - Rules of Action "Extending the 3 year warranty".
2. General provisions
2.1. The promotional event "Promotion of the 3-year warranty" is organized by MiTAC Europe Ltd. Spectrum House, Beehive Ring Road, London Gatwick Airport, RH6 0LG, UNITED KINGDOM
2.2. The promotional event is organized and realized in the territory of the Netherlands and Belgium.
2.3. This action starts on 01/02/2019 and lasts until 31/12/2019, or until stocks of products covered by the event are depleted, whichever occurs earlier. The date of purchase of the product stated in the purchase receipt is decisive for the determination determines the receipt of the application. Applications for this promotion must be submitted within 30 days of the purchase date
2.4. The purpose of this promotion is to allow the participant to extend the warranty for the purchased product covered by the promotional campaign by one year, ie from 2 to 3 years.
2.5. For detailed warranty information, please refer to the warranty card included with each product.
3. Conditions for participation in the promotion
3.1 Participants in a promotional event may be individuals older than 18 years of full legal capacity.
3.2. Purchase of any of the listed Mio products at the time of a live sale event at any of the participating resellers in the Netherlands and Belgium.
3.3. Distributors and resellers of Mio devices, as well as their employees and family members, can not participate in the promotion.
4. Principles of promotion
4.1. The following Mio products are included in the promotion. These products are brand new, sold by selected official distributors and Premium dealers in the Netherlands and Belgium.
Classification of a product's sales event:
Cyclo 400, Cyclo 405, Cyclo 405 HC , Cyclo 605 HC.
4.2 Products included in a promotion have a standard 24-month guarantee. Participation in the promotion guarantees the participant an extension of the guarantee for a further 12 months for a total of 36 months.
4.3 What you need to do if you want to participate in a promotion
- Buy any of these products during the duration of the event at any of the selected Premium Dealers in the Netherlands and Belgium.
- Register your purchase at https://3yr.mio.com/conditions for English. When registering a product, you need to enter its serial number and attach a copy of the purchase receipt (scan or photo).
- To consent to the processing of personal data relating to participation in this promotion.
4.4 The products can be registered no later than 31/12/2019 23:59. Applications submitted after this deadline will no longer be accepted.
4.5 One participant can register up to five products.
4.6 The registration of the products will be verified by the organizer, who reserves the possibility to contact the participant in case of any defects in the application or for verifying the data and confirming the authenticity of the purchase receipt (request for the original).
4.7 A participant who has applied for product registration and fulfilled the terms of the action hereunder will receive a confirmation of the renewal of the warranty for the following year within 14 days of the date of registration at the e-mail address given in the application.
4.8 Any participant who has met the conditions of the event will receive an additional one-year free one-year guarantee for the purchased product.
4.9 The additional year of the guarantee is not available to participants who withdraw from the product purchase contract.
4.10 The organizer is not liable unless it can grant an additional warranty period due to the fault of the subscriber (incorrectly filled out registration, incorrect or false information, incomplete application, the inability to contact the participant). In such a case, the participant will lose the right to extend the warranty.
4.11 The application must be made under the conditions laid down in these Regulations. If at least one of the conditions is not met, the organizer or executor may refuse to extend the warranty.
5. Processing of personal data and personal rights
5.1. By participating in this promotion, the participant expresses agreement to the promotion rules and undertakes to observe them. Participant voluntarily agrees to provide his / her personal data below as well as to process any personal data he / she has provided as part of a sales action.
5.2. Participant voluntarily agrees to provide his / her personal data below as well as to process any personal data he / she has provided as part of a this promotion.
- Personal data processed ("data") are:
Data related to the purchase receipt (receipt), ie the purchase: date and place of purchase, type / types of purchased products, receipt number, EET identifiers. In addition, they will be visible from the document, but the data controller will not process the following data: Purchase price, card payment and Payment Terminal identifier, part of credit card number, credit card type, and authorization code (not associated with PIN).
-The data will be processed for purposes of recording and on the basis of a contractual relationship and legal obligations, in particular due to control by the authorities, and for proof of entitlement to the extended warranty in a sale transaction, for a legal period of 5 years. They will not be processed for marketing purposes.
-Processing of Personal Data within the meaning of these terms and conditions means in particular the collection, storage, use, sorting or combining, arrangement, disclosure, blocking and disposal using manual and automated means to the extent necessary to ensure the proper provision of the extended warranty and the execution of the sale.
-By participating in the promotion, the participant agrees with the inclusion of all personal data provided by him / her within this promotion in the organizer's database as an administrator and their subsequent processing for the purpose of providing an extended warranty pursuant in accordance with the provisions of Article 13 of Regulation (EU) No 2016/679 of the European Parliament and of the Council of 27 April 2016, the General Data Protection Regulation (GDPR), for a period of 10 years, with the addition of other data to these data.
-The participant (natural person) is entitled ( in accordance with the provisions of Article 13 of Regulation (EU) No 2016/679 of the European Parliament and of the Council of 27. April 2016, the General Data Protection Regulation (GDPR), the free update of its data to the data controller, as well as the deletion of its data, in particular from the marketing database and the database intended for the sale, is also entitled to an objection to the administrator (the organizer of the event and / or the executor of the action - contacts see above), he / she is also entitled to submit a complaint to the supervisory body (ICO - see www.ico.org.uk, the Office for Personal Data Protection at the headquarters of Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF United Kingdom), who can submit his / her claim at any time in writing.
-The Administrator hereby, in accordance with the provisions of Article 13 of Regulation (EU) No 2016/679 of the European Parliament and of the Council of 27 April 2016, the General Regulation on the Protection of Personal Data ("the Regulation"), hereby informs that:
-personal data of the Data subject will be processed on the basis of his / her free consent under the above conditions,
-the reason for the provision of the data subject's personal data is the interest of the Administrator in promptly and directly informing the Data Subject regarding the sales event and the provision of the assistance services mentioned above and the ability of the Administrator to immediately and quickly contact the Data Substance in the necessary matters without the provision of such data.
-the Administrator does not intend to pass on the personal data of the Data Entity to a third country, an international organization.
6. Solving Complaints in 3 Years Extended Warranty
6.1. Product claims will be processed within 3 years of warranty at the authorized Mio Service Center, subject to the warranty card included with the product.
6.2. Withdrawal from the purchase contract and refund of the purchase price of the product in 3 years of extended warranty is not possible.
6.3. Recognized product claims are solely resolved by repairs.
6.4.During the warranty period, MiTAC will repair, Swap or replace defective parts with new parts or, at the option of MiTAC, serviceable used parts that are equivalent or superior to new parts in performance
7. Final Provisions
7.1. The content of these rules is available to the participants at the address of the organizer and on the website https://3yr.mio.com
7.2. These conditions are the only document defining the detailed rules for this promotion.
7.3. The organizer is not liable for direct or indirect damages in connection with participation in the sale event and the provided gift.
7.4. Persons who do not meet the conditions for participation in a sale or act contrary to the rules will not be included in the sales action.
7.5. The organizer reserves the right, without giving any reason, to exclude a participant from a sales event whose behavior is showing signs of unfair or fraudulent behavior.
7.6. The organizer of the sale action is not responsible for any technical issues related to participation in the sales event. The organizer reserves the right to shorten, suspend, or cancel or change its sales policy. In the event of any change in the terms and conditions of the sale, this will be electronically in the form of an addendum to the existing rules and published here https://3yr.mio.com. The effect of this change is the moment of publication under the previous sentence.
7.7. The organizer of the sale event reserves the right to a final assessment of the fulfillment or non-fulfillment of the conditions set for receiving the rewards in the sale event.